To support you during this challenging time, we have put together a list of some of our most frequently asked questions. As the situation is evolving daily, please bear with us while we update this page.

If you have a question you would like answered or that you would like to see added to our FAQs, please email marketing@ncea.org.uk.

Your questions, answered.


If your child starts to develop symptoms of Covid-19, please follow Government guidelines by self-isolating and obtaining a Covid test. If your child has a positive Covid-19 test result, and they HAVE been attending school you must inform the school as soon as possible.

School nurseries are under the same guidance as schools, therefore will be reopening to all children from 08/03/21.

As per Government guidelines, all NCEA Trust schools will be fully reopened to pupils on 08/03/21. For more information about back to school procedures for our individual schools and campuses, click here.

As per Government guidelines, all secondary aged pupils (year 7 and above) will be asked to have three rapid tests (3-5 days apart) upon their return to school. Duke’s Secondary School will commence testing on Friday 6 March in anticipation of the school reopening on Monday 8 March. Pupils can return to school or college following their first negative test result. Pupils will then be provided with kits to test themselves twice weekly at home.

These rapid tests are called Lateral Flow Tests and should only be used when someone has no symptoms. If your child has a new persistent cough, temperature or loss/change of taste or smell you must isolate them at home with the rest of the household and book a Covid-19 test. More information about testing at Duke’s can be found here.


If you have opted to receive correspondence from your child’s school, all important updates will be delivered to you via either letter, email or text message. Alternatively, you can keep up to date with all of the latest news via the NCEA Trust website and our social media channels (Twitter, Facebook and LinkedIn). This applies both during lockdown and when schools reopen.

The DfE has now confirmed that all GCSE, A Level and vocational exams, including BTECs, originally scheduled to take place this summer have been cancelled. Pupils will instead receive their results via Teacher-Assessed Grades, using data from coursework, class work and mock exams to evidence their final outcome. You can find more information on how this will work here. If you have any concerns, please contact your child’s school directly.

Yes – full uniform is expected at all of our schools and campuses when children are on-site. However, the same flexibility remains in place within Castle School.

All secondary school pupils (aged 11+) who are attending school must wear a face covering while moving around the school building. This may be removed during lessons at the pupil’s discretion.

Primary-age pupils are not expected to wear a face covering but can if they wish to do so with their parents’ permission.

Castle School pupils are exempt and are not expected to wear a face covering however some pupils are choosing to do so.


No – the school hours at all of our schools/campuses remain the same.

From the earliest days of the pandemic, we have implemented robust safety measures at all of our schools and campuses in compliance with our Covid-19 risk assessment to ensure that our pupils and staff are protected while in school. You can find information about all of our safety measures on our website here.