NCEAT schools and offices are now closed for Christmas until 5th January 2021.

While the majority of our staff are on holiday at this time, if you have an urgent query, you can contact us via email at or

These addresses will be checked intermittently and someone will respond to you ASAP. Alternatively, you can find answers to some of our most frequently asked questions below:

What date does my child go back to school?
The Spring term will commence on Tuesday 5th January 2021 for all schools within the NCEA Trust (Bishop’s Primary, NCEA Warkworth Primary, Duke’s Secondary and Castle School).

I’m worried about the safety of my child or one of their school friends, what do I do?
You can find out of hours safeguarding information, including 24/7 contact details, on our Safeguarding pages. The advice on these pages cover a range of topics from cyber crime to mental health and wellbeing.

How do I contact my child(ren)’s teachers during the Christmas break?
Across the Trust, our staff have worked incredibly hard this term to make the festive period as fun and enjoyable as they can for our pupils under what were at times very trying circumstances. With this in mind, we would like our staff to enjoy their well-earned rest and would advise that all enquiries for teachers at Bishop’s, Duke’s or Castle Schools either be kept until the New Year, or in case of an emergency, directed to the Trust via email at

Parents of pupils at NCEA Warkworth C of E Primary School may contact Laura Ritson via Class Dojo for all school-related queries.

What happens if my child contracts Covid-19 during the Christmas holidays?
In the instance that your child tests positive for Covid-19, please follow the Government guidelines and self-isolate for 10-14 days from the date of infection or last contact with another person who has tested positive for Covid-19. If this self-isolation period will overlap when your child is due to return to school, please notify the school via telephone at the earliest opportunity when we reopen on 5th January 2021.

I’m having issues with my free school meals vouchers, what should I do?
For all enquiries relating to free school meals, please contact